A Tailored
Wardrobe
Customer Service
Retail Experience
Delivered at scale, for every customer.
Convert and retain 50% more customers with a sustainable, clothing and accessories repairs and alterations program.
RE-STYLE enables fashion brands of all sizes to offer a white labelled luxury repairs and alterations program, at the fraction of the cost.
Customer Testimonials
Again, really love the platform. It's something other repairs companies we've previously used haven't had, its normally quite a clunky process but this is super smooth and the interface is great UX.
Jessie L - Operations Manager
We all have been very impressed with your service, the repaired items, dashboard, and skill of your artisans. The variety of repairs you do are such a benefit for our customers.
Aggie P - Customer Service Manager
Benefits 01
Improved
sustainability
Align with Gen Z and Millennial customer values by championing responsible consumption. The fashion industry accounts for 10% of global carbon emissions, however by wearing an item for an extra 9 months, consumers can reduce its carbon impact by 30%.
Frequently Asked Questions
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What are the benefits of launching a clothing alterations or repairs service with RE-STYLE?By partnering with RE-STYLE, your brand can offer premium, branded repair and alteration services that deepen customer loyalty and extend the life of your products. Our service enables brands to deliver a seamless post-purchase experience that promotes sustainability while enhancing customer satisfaction. From reducing returns to increasing repeat purchases, RE-STYLE helps turn repair services into a meaningful way to engage with your customers.
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What makes RE-STYLE different to other tailoring options?RE-STYLE is the only end-to-end solution that enables brands to deliver seamless, premium repair and alteration services directly to their customers. Our platform partners exclusively with expert tailors and artisans, ensuring every repair meets the highest standards. With a fully customizable, white-labeled solution that integrates into the customer journey, you can offer luxury-quality, on-demand tailoring and repairs—without the operational overhead.
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Can the service be branded?Yes! RE-STYLE’s platform is fully customizable, allowing your brand to offer repairs and alterations under your own branding. From digital interfaces to customer communications, each touchpoint can be tailored to reflect your brand identity, creating a cohesive and consistent experience that aligns with your brand values.
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What is RE-STYLE’s pricing model?RE-STYLE operates on a straightforward pricing model that charges a 5% usage fee, meaning you only pay for what you use. This allows for flexibility and cost-effectiveness, especially for brands just starting their repair services. Additionally, we offer reduced fees for higher order volumes, making it easier for brands to scale their offerings as demand grows. Please contact us to discuss a custom pricing plan that aligns with your specific needs and growth objectives.
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How is the service integrated?RE-STYLE offers flexible integration options to suit your business needs. Our customer dashboard allows internal retail teams to directly manage customer relationships, track repairs, and oversee the service end-to-end. For brands with an e-commerce platform, our tech team can integrate RE-STYLE’s solution directly into your website, enabling a smooth, branded experience for customers accessing repair and alteration services online. Both options are designed to fit seamlessly into your operations, providing an efficient and user-friendly system for managing repairs.
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Benefits 02
Increased conversions and reduced returns
49% of female shoppers struggle to find clothes that fit. Over 85% of these consumers would prefer brand-led alterations to returns, and 87% would be directly motivated to purchase if tailoring services were available.
Benefits 03
Greater customer loyalty
Extend your customer service offering with a repairs and alterations program. Built for retail, omnichannel integrations with custom data insights.